Documents

General Brochures

Retrofit Brochure

Discover how our retrofit program can enhance your home’s energy efficiency and comfort. Learn about available upgrades and their benefits for you and the environment.

Resident Upgrade Book

Learn how your home upgrade will be managed with Fortem. Discover key safety tips, visit info, and the support available to ensure a smooth and comfortable experience.

Air Source Heat Pumps - Guide

Explore how air source heat pumps can improve your home’s heating efficiency. Find out what installation involves and the comfort benefits they deliver year-round.

Solar PV - Guide

Learn how solar panels can power your home with renewable energy. Understand the installation process and how it helps reduce your bills and carbon footprint.

Central Heating - Guide

Discover how upgraded central heating brings consistent warmth and efficiency. See what’s involved in installation and the ways it benefits your daily comfort.

Windows and Doors - Guide

Find out how new windows and doors can boost security, insulation and style. Get familiar with the upgrade process and its impact on energy savings.

Bathroom - Guide

See how a refreshed bathroom adds practicality and modern appeal. Learn about the installation steps and how the upgrades improve your daily routine.

Kitchen - Guide

Explore how a new kitchen design blends function with style. Discover the update process and how the changes enhance cooking, comfort and efficiency.

Ventilation - Guide

This is the general guide to works taking place however
this is subject to change. If there are any delays, your
Customer Liaison Officer will keep you informed.

Air Source Heat Pumps - Aftercare

Air source heat pump aftercare ensures lasting efficiency and comfort. This guide outlines simple checks, maintenance tips, and seasonal advice to keep your system performing all year.

Solar PV - Aftercare

Solar PV aftercare helps maintain energy savings and system health. This guide offers practical tips to monitor performance, clean panels, and ensure long-term solar efficiency.

Central Heating - Aftercare

Central heating aftercare supports system reliability and comfort. This guide explains routine checks, bleeding radiators, and seasonal tips to keep your heating running efficiently year-round.

Windows - Aftercare

Windows aftercare helps preserve insulation, security, and appearance. This guide shares tips for cleaning, checking seals, and maintaining smooth operation across all seasons.

Doors - Aftercare

Door aftercare supports security, insulation, and ease of use. This guide covers cleaning, hinge checks, and seasonal tips to keep doors functioning smoothly year-round.

Bathroom - Aftercare

Bathroom aftercare maintains hygiene, appearance, and functionality. This guide shares cleaning tips, ventilation advice, and checks to keep fixtures fresh and working efficiently year-round.

Kitchen - Aftercare

Kitchen aftercare preserves cleanliness, safety, and function. This guide offers tips for appliance care, surface cleaning, and ventilation to keep your kitchen fresh and efficient.

Wetroom - Aftercare

Wetroom aftercare ensures safety, hygiene, and durability. This guide provides cleaning tips, drainage checks, and ventilation advice to keep your wetroom fresh and functioning efficiently.